Abstract
Purpose: While online dental consultations are partially accepted, including some covered by health insurance, they are still not widespread. It is essential to recognize the limitations and values before utilizing them. This report discusses the experience of utilizing D to P with D （Doctor to Patient with Doctor） online consultations, gaining insights from specialists while highlighting considerations crucial in online dental consultations.
Materials and Methods: Presented is a case where despite three months of consultation by the primary physician, no improvement in symptoms was observed. Transition to online consultation using the D to P with Doctor approach was made. The primary physician adequately conveyed patient information to the specialist, who provided real-time instructions and guidance. After two months of treatment under specialist supervision, symptom improvement was achieved, and the treatment concluded.
Discussion: In online consultations, compensating for the lack of information compared to face-to-face consultations is necessary. In this case, thorough information transfer from initial face-to-face consultations and establishing the physician-patient relationship over time was crucial. Each stakeholder—specialists, primary physicians, and patients—in the D to P with Doctor approach has its pros and cons, necessitating careful organization to leverage them effectively in treatment.
Conclusion: While considerations exist in utilizing online consultations, there are significant benefits in dentistry. For patients, learning from specialist consultations is advantageous, and this holds true for physicians as well, making online consultations valuable.
