Behavioral Analysis and an Awareness Survey of Patients who Select a Family Pharmacist

Abstract

Gifu Pharmaceutical Association conducted a survey on the actual situation of family pharmacists in collaboration with Gifu Pharmaceutical University in 2016. Data of 3,340 people were obtained from 342 pharmacies. A total of 2,666 patients received prescriptions in May 2017 and family pharmacists were assigned to 221 patients (8.3％). The patients group who selected family pharmacists had a greater tendency to bring all the prescriptions to the same pharmacy, to bring the medicine notebook with the prescriptions, and to buy over the counter drugs (OTC) from the family pharmacy than the group not covered by the family pharmacists. The patients ask family pharmacists for reliability, health consultation, and advice in selecting OTC. They are satisfied with family pharmacists on consultations being responded to at any time and feeling that they could ask questions that they could not ask the doctor.