2013 Volume 61 Issue 5 Pages 732-740
About nine years have passed since full-time risk managers (RMs) were installed for the first time in Japanese hospitals. RMs foster safe practices within the hospital in compliance with orders from hospital administrators. The current study of nurses/full-time RMs in hospitals with 250 or more beds and additional medical safety measures focused on how RMs would interact with the nurses who committed errors, ward heads, and ward staff in the event of a level 3a medication error as of September 1, 2009. Results; 60% of 249 RMs who responded to the survey asking whether they would (1) collect information, (2) analyze the mishap's cause, (3) identify problems, (4) formulate measures to prevent the mishap from occurring again, (5) obtain feedback, (6) implement improvements, and (7) participate in all steps of assessment. About 50% of RMs said they would “collect information” in concert with the nurses in question and act with ward heads in all steps. More than 60% of RMs said they would give advice and more than 50% said they would make requests to ward heads.
