Abstract
It is often said that care coordinators without health care background are no good at talking with home-visiting nurses. The communication gap is wide. So, we planned to make textbooks with a view to bridging the gap. To garner some basic data, we sponsored a workshop on “home healthcare nurses’ behavior that troubles care managers.” The contents of the discussion were analyzed using the KJ method, though partially, and obtained the following seven groups: (1) demanding the same level of medical management as that of a hospital from home-visit nursing teams; (2) being not inclined to do only irreducible minimum work; (3) having not enough experience in home-visit nursing service with their knowledge inclining to medical care; (4) intending to control home care teams authoritatively; (5) do not control their emotions in front of clients and families; (6) using technical terms too much: and (7) being eager to change to special instructions. The results of the present study will provide important information to home-visiting nurses and care managers as well.
