Abstract
The purpose of this survey was to investigate the quality of medical care provided by our outpatient pain clinic. The prospective study utilized 29 questions to inquire about staffing services provided for the patients, convenience and comfort of the clinic, scheduling, the amount of medical information offered, and the overall impression of medical expertise. The degree of satisfaction for each area of concern was rated from excellent (5 points) to poor (1 point) . Thirty-two patients (6 males, 24 females, 2 gender not noted ; mean age 68±11-years-old, range, 34- to 84-years-old) of 41 queried completed the questionnaire. Regarding the services provided by the staff, scheduling, and the overall impression of medical expertise, more than 60% of the patients gave a rating of 4 or 5 points, while fewer than 60% gave a 4 or 5 rating for the convenience and comfort of the clinic, and the amount of medical information offered. Based on our results, we concluded that clinic convenience and comfort, and medical information provided to the patients are areas that require improvement.
