Communication Skills Required for Interprofessional Team Healthcare：Learning from TeamSTEPPS^®

Abstract

TeamSTEPPS training has been conducted since July 2010 to promote interprofessional team healthcare, which has led to increased understanding of the tools and strategies of TeamSTEPPS. However, many staff members still resist change. How each staff member is involved in this work thus needs to be reviewed.

Teaming, as proposed by Amy C. Edmondson, calls for learning partly through interaction and cooperation among staff members at work in an environment where members can discuss issues and ask questions easily. The first step is for leaders to create an environment where team members can freely express their opinions and ask questions in the presence of interpersonal risk of not speaking in front of others. Voices and attitudes of team members to inspire and activate the team are also important. Teaming will hopefully promote the progress of TeamSTEPPS and thereby prevent stagnation.