Abstract
The hospitalization of elderly people in need of care has caused the attenuation of the relationship between patients and their families. Therefore, nurses are required to create more trustful relationship with families. We conducted the qualitative analysis to examine the involvement required in creating more trustful relationship with patients at hospitals where many elderly people in need of care are hospitalized by showing the process and the effect factors.
As a result, we found that nurses had "negative feelings toward self-centered families" at first, but they gradually "recognized the need to appeal their nursing efforts" in the process of creating relationship. And by practicing the "strategical involvement to create more trustful relationship with families" , they lead the "response of families' interest in patients and nursing" . This process was caused by the psychological factors of nurses and the functional factors of hospitals. Also, we found the "process of relationship-creating aimed at the advancement of mutual understanding with patients' families." The result showed that it is necessary for nurses to appeal their nursing efforts at first and then to try to recreate more trustful relationship between patients and their families through a strategical involvement in the process of establishing unique families-nurses relationship.