Evaluation of the Apology Emails by Chinese Learners of Japanese and Native Japanese Speakers:

Focusing on the Email with Significant Difference in Evaluation Results

Abstract

In this study,we conducted a questionnaire survey on the evaluation of apology emails to Chinese learners of Japanese and Japanese native speakers.Specifically,the email with the most significant difference in evaluation results between the two languages'speakers was selected.Besides,the reason for the difference in evaluation were analysed based on the characteristics of this email and the points of the evaluation perspectives mentioned in the previous research.As the previous research has pointed out,Chinese learners of Japanese and Japanese native speakers placed importance on different perspectives respectively,such as the format of the email,Japanese expressions and content, leading to the difference in the evaluation results.