Non-technical skill makes accidents prevent

Abstract

Analysis of the accident investigations indicated that the third or fourth reason for the accidents was communication concerns. The causes were, for example, “I wish I had said a word,” “I should have talked to you before I did something,” etc. To overcome these human factors regarding communication, the implementation of non-technical skill education is required. Bias often leads to misjudgments when receiving and understanding information. Setting the goal as “knowing yourself leads to decrease of accidents,” I developed a questionnaire method that measures the person’s degree of bias. By increasing awareness of bias, I thought that the number of accidents would decrease, so I constructed this new education program.