Examination of the training system of a rehabilitation department based on a needs assessment survey

Abstract

Objective: This study aimed to review the training system of the rehabilitation department based on needs and evaluate the effects of its modification. Methods: The study was conducted in two steps: (1) a survey of needs related to the training system; and (2) verification of the implementation of improvement measures based on the needs and effectiveness. In step (1), a questionnaire survey of all staff members of the corporation’s rehabilitation department was conducted. In step (2), improvement measures for the training system for fiscal year 2022 were planned and implemented for approximately a year. Results: (1) The response rate of the survey in fiscal year 2021 was 93.2% (68 respondents). It became evident that the content was perceived as not helpful, particularly for new-employee training (33%), the timing of implementation was not appropriate (32%), and so on. The present survey was thus conducted centered on the “modification of the implementation method for new-employee training.” (2) The response rate of the survey in fiscal year 2022 was 80.3% (61 respondents). Fisher’s exact test and χ² test were used to compare the distribution of responses related to the training system between the two years. The results showed that 100% of the respondents answered “Yes” to the items “The new-employee training was held at an appropriate timing” and “The contents of new-employee training are useful in real rehabilitation settings,” demonstrating significant improvements. Conclusion: After the training system was improved based on the needs, significantly higher percentages of the staff indicated that the new-employee training was held at an appropriate time and had useful contents.