Abstract
With current advance of motorization, traffic congestion interferes with the ontime operation of buses. The most common complaint among riders is that “the bus does not come on time.” They must wait for the bus while worrying about not knowing when the bus will arrive or if the bus has already come and gone. This problem is thought to be a reason for reduced ridership because riders cannot solve it on their own. In order to solve this problem, the authors developed “Miebus”, which can accurately ascertain the location of buses in real time. If riders know the location of the bus, they can adjust accordingly and reach their own solution. This research adopted the concept, “Access the desired information in the TOP screen,” and tested whether or not a user interface can remove worry when using buses, even for riders unaccustomed to using buses. Demonstration experiments were carried out in a regional city that was selected for field trials.
