2024 Volume 80 Issue 20 Article ID: 24-20093
In recent years, an increasing number of municipalities have shifted from community bus services to individual transportation services using taxis and private cars. However, it is not easy to ensure both profitability and convenience of the service at the same time, and there are situations in which the service cannot be maintained in its current form. In order to solve these problems, this study focused on a newly proposed “Integrated Sustainable Public Transport System”, a new transport service that integrates volunteer transport drivers and taxis, and conducted a web-based questionnaire survey to understand factors influencing the intention to use the service. As a result, we found that fare discount rate, relationship with the driver, gender of the driver, deadline for advance reservations, and discrepancy from the desired arrival time had a significant impact on the intention to use the service.