An analysis of the relationship between university student satisfaction and educational environment factors

Abstract

This study investigated university student satisfaction with certain educational factors, especially the factor of student satisfaction with interpersonal relations and the educational environment, based on the

analysis of questionnaire results. 475 university students participated in this study(age average = 20.3, SD = 2.2). The questionnaire was composed of 118 items. Responses to the 61 questions among those items were subjected to factor analysis. Five factors(friends, freedom, lecture contents, support system, cafeteria and shops)were extracted from the results. Furthermore, a secondary factor analysis was performed and three secondary factors were extracted: academics, pleasure and service. A covariance structure analysis was performed to investigate the overall fit of the model to the data. Moreover, this study established a model of the influences related to a university student satisfaction with educational environment using covariance structure analysis.