2017 Volume 54 Issue 4 Pages 223-230
The purpose of this study was to identify the definition of “support” by staff nurses and nurse managers, and to clarify the types of support needed by staff nurses and provided by nurse managers. We conducted an anonymous, self-administered questionnaire among 1,224 staff nurses and 169 nurse managers in 23 general hospitals in Japan. We analyzed 1,501 descriptions provided by staff members and 365 descriptions provided by managers. This analysis revealed that nursing staff included some requirements for needed support that fell outside the primary roles of nursing managers. Therefore, it is necessary for nursing staff to understand the roles assigned to nursing managers. The study’s results indicated that the types of support needed and provided fall into three major categories:content of work, management of manpower, and attitudes of managers.
