2001 Volume 3 Issue 1 Pages 50-59
The purpose of this study was to focus on the relationships between attribute (age, gender, marital status, education, the length of service, job category) and burnout. The investigation was conducted among 587 employees who worked at companies that had experienced downsizing. Burnout was assessed using MBI-GS developed by Maslach.
Regarding the relationships between one of the factors and burnout, it was found that three groups showed a strong tendency to burnout (women, young employees and singles). Conversely, managers were found not likely to burn out. In addition to these findings, community college graduates and employees who worked for 1-10 years at companies were apt to show exhaustion and cynicism.
Concerning the relationships between two combined factors and burnout, this study shows that female college graduates and male & female community college graduates showed a strong tendency to exhaustion. In addition, two groups showed strong inclinations toward exhaustion and cynicism (men 26-35 years and men who had worked for 6-10 years). On the other hand, middle-aged men or male managers were not prone to burn out. Moreover, married men were not likely to burn out, but married women were apt to burn out. These findings suggest that women don't have the effect of marriage about burnout.
Regarding the relationships between three combined factors and burnout, it was found that four groups showed strong exhaustion or cynicism. The first group was male college graduates who were 26-30 years (or worked for 6-10 years or worked as Sogo shoku). The second group was young female lppan-shoku. The third group was male & female community college graduates who worked as Ippan-shoku. The fourth group was unmarried women who worked as Sogo-shoku (or worked for 6-10 years). The author interviewed the personnel manager of the company about these findings. Considering the result of the interview, the implications of these findings were discussed in reference to the Japanese company system and characteristics.