Articles
A Study on Meaning of Resolving a Conflict within the Enterprise: from the Sociological Viewpoint
2003 Volume 5 Issue 2 Pages 33-43
Details
2003 Volume 5 Issue 2 Pages 33-43
In Japan, since the beginning of the 1990's, many labor law scholars have discussed the individual labor conflict resolution system. Consequently, outside enterprises, the individual conflict resolution system was established. And a great number of employees and employers put the individual conflict resolution system to practical use.
The establishment of a labor conflict resolution system outside the enterprise is one method of social policy. But the present writer think that measures based on personnel management are necessary first.
What is the meaning of resolving a conflict within the enterprise?
How do the parties and interested persons in conflict respond to conflict resolution systems? How do they want to resolve the conflict? How do they use measures of conflict resolution? This paper aims to answer these questions.
The findings of this paper are as follows: First, employers and employees generally want to settle their conflicts within their enterprises as much as possible. Second, in many enterprises, people prefer to settle a conflict according to the law of situation rather than according to law. Third, even if a conflict is resolved outside an enterprise, it is human relations that affect the efficacy of conflict resolution.
