2020 Volume 30 Issue 2 Pages 242-247
Television has become an application on the Internet. This study has, therefore, investigated whether it is necessary for Botswana Television (Btv) to establish its website. The feasibility and usability of the website were verified by a web prototype. A pilot survey was conducted by the use of questionnaire for both qualitative and quantitative approach. The participants revealed 67% satisfaction with the proposed prototype and indicated that the web application would enhance how they obtain valuable information like news, sports, and previous television programs conveniently. The observed positive response may be a lead on how Btv can improve its online service delivery, accelerate government's efforts of promoting an informed and knowledgeable society as well as safeguarding the citizens' constitutional rights to know.
