2025 Volume 35 Issue 1 Pages 18-29
In recent years, in this era of unpredictability, an increasing number of companies have been promoting agile software development model (hereinafter referred to as “agile development”)for projects involving uncertain elements and for strategic product and service development. On the other hand, Japanese companies have established a form of outsourcing or partial delegation to IT vendors when constructing information systems, and research on conflicts arising from differences in awareness between the two has been observed. This form has not changed even today when DX is co-created through agile development. In this study, I asked whether there are differences in awareness among user companies and IT vendors that could be a cause of conflicts in agile development. I conducted an interview survey of eight practitioners in companies that promote agile development, and analyzed the results based on the frequency of vocabulary. As a result, it was revealed that the user company side has a high awareness of management and investment, while the IT vendor side has a high awareness of budget, team, product, contract, and customer.