Evaluation Method for Management Organization using Social Network Analysis from the viewpoint of Organizational Cybernetics(General Contribution)

Abstract

"Social network analysis" has been used in various research fields with developing the data analysis techniques. But an application for analysis of management organization has not progressed. The main reason is that the analysis theory based on the social network analysis has not yet been well-established in management fields. In order to apply Social network analysis to that fields in this paper, we use Beer's VSM (Viable system model) of organizational Cybernetics as the analytical theory. Based on the theory we visualize information flow and structure within organization using Social network analysis, and propose the practical evaluation approach to apply for organization diagnosis.