Organizational Citizenship Behaviors of Home-Based Teleworkers Who Are Strictly Managed Working Time

Abstract

The Japanese government is attempting to increase the number of people working from home. However, for various reasons, the effort has not progressed easily. One of these reasons is that there are differences in perspective between teleworkers and office workers regarding office atmosphere, even though they work under the same rules. In this paper, I first confirm the definition of telework from the viewpoint of managing working time. Second, I review previous studies on organizational citizenship behaviors (OCBs) of home teleworkers mainly concerning online communication. Accordingly, I discuss OCBs of home teleworkers who managed their working time as strictly as office workers. Consequently, I reveal that OCBs of home teleworkers are facilitated by managed working times.