Journal of Information and Management
Online ISSN : 2189-9681
Print ISSN : 1882-2614
ISSN-L : 1882-2614
Industry 4.0, robotization, and corporate reputation
a systematic literature review
Juan Montero-VilelaMario Arias-OlivaJorge Pelegrín-BorondoKiyoshi Murata
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JOURNAL OPEN ACCESS

2021 Volume 41 Issue 4 Pages 3-19

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Abstract
This article offers a systematic literature review of an emerging topic: the effects of different robotization formulas on Industry 4.0 and the connection of robotization with corporate reputation. Although there is relevant literature regarding the implications of innovation on corporate reputation, there remains a lack of data regarding Industry 4.0 and corporate reputation. Differences among academic and practitioners bring individual (not joint) attention to these constructs. Within the current paradigm of robotics, corporate reputation, and Industry 4.0, this paper analyzes 25 documents including articles, conference proceedings, and books, with the aim of contributing to a better understanding and highlighting potential development within four main areas: company as employer, compliance, customer experience, and environment.
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© 2021 Japan Society for Information and Management
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