The Proceedings of Design & Systems Conference
Online ISSN : 2424-3078
2003.13
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Flow Model of Service based on the Service Engineering
Taisuke MIURAHiroyuki OGATAYoshiki SHIMOMURATamio ARAI
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CONFERENCE PROCEEDINGS FREE ACCESS

Pages 185-188

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Abstract
In this paper, a "flow model" expressing the flow of service contents and service channels is newly introduced into service modeling which the authors have proposed. Here, service is regarded as a conversion operator of contents, and expression of the dynamic feature. Multiplex structure of service can be represented by a sequence of services. The "flow model" clarifies the difference between the whole structure and its partial structure called "scope" and "view", and specifies the relation between contents and channels. A basic simulation is programmed by STELLA according to this model in order to design services and to evaluate them.
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© 2003 The Japan Society of Mechanical Engineers
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