Abstract
In order to evaluate the right effectiveness of installation of a dental computer system, a correct estimation method of improved value by installed dental computer system. This paper proposes a modeling method to describe, simulate, and visualize a providing process of dental medical service on the computer. Proposed modeling method enables dentists to understand the change impacts on the service providing processes and total performance of the dental clinic. Based on design example and application study, not only efficiency such as eliminating simple mistakes but also efficacy such as informed consent and communication with patients are evaluated.
