Interactive Systems Approach for Complexities:

Introduction of the concept, tool, and social implementations

Abstract

Good collaborations and emergences between diverse stakeholders are strongly necessary to solve problems and create innovative values in complex situations. However, it is often difficult to achieve consensus among diverse stakeholders on complex situations and issues. It is one of the most essential problems which obstructs collaboration and emergence. To solve such essential problem, the authors have proposed "the interactive systems approach". This approach, which incorporates a dialogue-oriented process to systems engineering, enables people to get the cognitive congruence and consensus on complex subjects effectively. This paper introduces the concept of that approach and examples of social implementation.