Development of a Skill Transfer Support System from the Perspective of Motivation

Abstract

Currently, the shortage of skilled workers due to the declining birthrate and aging population is becoming increasingly severe. One example of this shortage is the welding industry, where the introduction of welding robots is advancing to maintain operations. However, small and medium-sized enterprises find it challenging to implement such technology due to cost constraints. Therefore, it is essential to properly pass down the skills and expertise of seasoned technicians to younger employees and nurture their development. The SECI model serves as a framework for skill transfer, but there is little research that supports the internalization process, where continuous practice leads to the acquisition of skills. In this study, we investigate the impact of motivation on skill transfer and propose a support method. Assuming that the possession of certifications correlates with the level of skill transfer, we conducted a correlation analysis between motivation and the number of certifications held. The results indicated a moderate effect size, revealing that fostering favorable motivation could potentially enhance skill transfer. Furthermore, we developed a skill tree system using gamification as a method to foster favorable motivation and confirmed its effectiveness, demonstrating its potential to support the formation of desirable motivation. Additionally, we found that this approach could be proposed as a method for talent management.