Roll Playing Game Based Planning for Nursing Home

Abstract

In recent years, the population in need of care have grown with rapid aging of the population resulting from the decline in the birth rate. Under such situation, the demand for nursing care facilities grows increasingly. On the other hand, the shortage of care workers is recognized as a social problem. The work of nursing care is very hard both physically and mentally, hence it is required to reduce the care workload. In this study, therefore, we propose a roll playing game based planning method considering both workload reduction and customers' satisfaction level. In this method, we decide the starting time of care services provided to users and the assignment of care workers for each service, under the objective of maximizing the remaining hit point which is commonly used in the roll playing game. Finally, we validate the effectiveness of the proposed method through case studies.