Issue of Human Resource Management of Employees in Business Operations in a Professional Sports Organization

Abstract

  The purpose of this study is to clarify how are the business operations of employees managed in professional sports organizations. Considering this purpose, interviews were conducted with four employees in business operations. The contents of this study are summarized as follows:

  （1）The actual condition of “human resource management”（HRM）, such as “personnel recruitment,” “job assignment and transfer,” “ability development,” “work time management,” “personnel evaluation,” and “salary administration” for the business operations of employees of certain professional sports organizations were confirmed.

  （2）It was revealed that an employee in business operations was forced to quit his job due to the HRM of the professional sports organization, and that the employees in business operations are frequently transferred between professional sports organizations.

  （3）From the above study finding, it was considered that the problem of capacity development of employees in business operations is HRM, that it cannot retain the employees in business operations of the professional sports organization.

  （4）It is suggested that the professional sports organization executes these HRM as is experiencing instability in management due to the professional sports organization competing in the professional sports league.

  （5）On the other hand, this research found two J League clubs that have successfully retained its employees in business operations. Therefore, as a future research, the following case study was presented, based on the research question: “How and why does the professional sports organization undertake HRM to encourage the retention of the employees in business operations.”