Abstract
The objectives of medical interviews are （1） to establish a good patient-doctor relationship, （2） to collect patient information, and （3） to instruct, educate, and motivate patients. As broadly interpreted, the explanatory model is based on the thoughts and understanding of diseases （conditions） as chief complaints and medical treatments. Hearing opinions about an explanatory model reveals patients’ thoughts and values, thereby building good relationships and satisfaction to improve compliance and medical outcomes in patients.
For accurate hearing, patient-centered medical care is required, and an approach through narrative-based medicine is essential. In addition, it is important to understand the characteristics of Japanese communication. Opinions about an explanatory model cannot be accurately heard without understanding patient satisfaction. Opinions, thus heard, are reviewed in medical interviews.
