2020 Volume 32 Issue 5 Pages 841-850
Data analysis has been conducted in business operations in many fields. Analysis of text data like comments of questionnaires and reviews on the Web is also required. Most of the data analysis is conducted by using the software. The data analysts need to acquire knowledge of the software usage and mining operations. Some of the software provide instructions and tutorials about how to use. However, if the analysts are beginners of data analysis, the instructions and tutorials can not tell how to choose appropriate tools and how to operate the tools for their analysis purpose.
This paper proposes a presentation system of operating histories including new tools and operations to support for beginners of text mining. We use TETDM as the text mining software in this paper. We experimented the presentation system to verify the effect of the system on tool usage. The experimental results showed that the system could support the participants to use new tools to obtain analysis results.