Abstract
Purpose: This study clarifies the effects of how nurses’ awareness of others and the orientation of empathy affect their communication skills, and examines the communication skills necessary for building relationships between nurses and patients.
Subjects and methods: A survey was conducted using MES, ENDCOREs, and the Other Awareness Scale for nurses of Clinical Ladder II and above who worked at the A prefecture general hospital. A multiple regression analysis was performed using the ENDCOREs subscale as the dependent variable and the Otherness Scale and the MES subscale as the independent variables.
Results: [Internal awareness of others] of the Other Awareness Scale was significant for all subscales of ENDCOREs, and [Perspective acquisition] of MES was significant for {self-contro}, {interpreting ability}, {acceptance of others}, and {relationship adjustment}. showed positive standard partial regression coefficients. On the other hand, [Susceptibility] showed a significant negative standard partial regression coefficient for {Expression} and Readability}.
Conclusion: In order for nurses to be able to communicate skillfully, it became clear that it is important to keep in mind the attitudes of [internal awareness of others] and [Perspective acquisition], and to suppress [Susceptibility]. It was suggested that this is a skill necessary for building human relationships among people.
