Abstract
This paper attempts to analyze the spreading of psychological knowledge as a source of power for individuals and organizations, and the relationship between psychology and emotional labor.
Most sociologists have criticized the spreading of psychological knowledge and emotional labor, as this could cause the alienation of one's emotions. However, nowadays, people like to engage in emotional labor and derive positive emotional experiences.
There are two reasons for which people engage in such behavior. First, they may regard relationships as a reward of emotional labor. Second, psychological knowledge, like emotional intelligence, has supplied the method to deal with human relationships.
Through such considerations, a new perspective for the concept of emotional labor is suggested, particularly in relation to how people engage in emotional labor by using emotional intelligence and positive attitude.
