Abstract
The purpose of this study is to explore a design methodology for a company Web site from a universal design viewpoint. This paper describes a proposal for a universal Web site design approach, which consists of universal browser, universal content, and universal transcoding. This paper focuses on the universal content and how it includes various adaptations for items such as the layout, images, terminology, user interface, voice output, and a consistent Web structure. To develop a Web site based on this approach, a design method is proposed using XML, and our description includes design templates for each user segment and a unified database with user information.
