Abstract
With the development of ubiquitous, foreign tourists can get a lot of tourism information immediately. In addition, as the different culture, there are many problems that about cognitive of tourism information. Therefore, it is necessary to reconsider the guide information of sightseeing spots from global viewpoint. The aim of this paper is elucidate behavior and needs that tourist wayfinding through scenario. From the user stories that sights and experienced of a Taiwanese tourists to classified and aggregated requirements and problems about the tourism activity. Furthermore, we have developed conceptual scenarios by the method of 5W1H. It to do a research that extracted the needs and problem when toured the west area of Hakodate.
