Research on techniques for creating dynamic signage with a focus on design inclusiveness

Evaluation trial at Haneda Airport International Passenger Terminal

Abstract

We are considering dynamic signs which change content and form based on crowdedness. Aiming for 2020, they must be designed so anyone, including foreigners and elders, can easily understand them. To that effort, we examined ease of understanding of three different forms of signs at Haneda International Airport, surveying 102 passengers. We found that understanding of signs is influenced by age and nationality.