PROCEEDINGS OF THE ANNUAL CONFERENCE OF JSSD
THE 66th ANNUAL CONFERENCE OF JSSD
Session ID : PA-42
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Research of Design Method for Conversational User Interface
*Liang YichengUemura Tomohiro
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Abstract

In this research, we experimented with some design methods of conversational UI through the case study of AI Assistant "Metis" to support parenting. Specifically, there are steps such as specifying user research needs, setting problem solving routes by scenario, extending dialogue samples to VUI flow, improving experience through user testing and evaluation. Among them, I thought that the system functionality and the rationality of conversation were improved by using methods such as "AI’s Persona", "Dialogue Samples", "VUI Flow", etc., to establish a conversation between human and machine. We expect new technologies such as artificial intelligence and voice assistants to be used well in maternal and child health care and other fields.

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© 2019 JAPANESE SOCIETY FOR THE SCIENCE OF DESIGN
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