THE 66th ANNUAL CONFERENCE OF JSSD
Session ID : PA-42
Conference information
Host: Japanese Society for the Science of Design
Research of Design Method for Conversational User Interface
Details
Host: Japanese Society for the Science of Design
In this research, we experimented with some design methods of conversational UI through the case study of AI Assistant "Metis" to support parenting. Specifically, there are steps such as specifying user research needs, setting problem solving routes by scenario, extending dialogue samples to VUI flow, improving experience through user testing and evaluation. Among them, I thought that the system functionality and the rationality of conversation were improved by using methods such as "AI’s Persona", "Dialogue Samples", "VUI Flow", etc., to establish a conversation between human and machine. We expect new technologies such as artificial intelligence and voice assistants to be used well in maternal and child health care and other fields.
