Practice and Research of Knowledge Management Activities Utilizing Design Expertise

A Case Study of Create an Explicit Knowledge about Method of Collaborative Knowledge Exploration in Organizations

Abstract

In this study, we examine the relationship between activities related to organizational knowledge management, such as turning tacit knowledge into explicit knowledge, and design methodologies, and present two hypotheses about the meaning of utilizing design expertise in knowledge management activities.

One is that by repeating concreteness and abstraction, we can continue to explore knowledge and approach the essence.

Second, by going through the process of repeating concreteness and abstraction together with colleagues, a relationship is created within us as a community in which we explore knowledge together.