A Study on the Introduction and Significance of Design and Creative Human Resources in Local Governments

A Case of Ideation Based on Design Thinking in the Follow-up Training for New Municipal Office Workers in Nagaoka City, Niigata Prefecture.

Abstract

This study considers the role of design and creative human resources in local government, focusing Nagaoka City training program. While the use of design and creative human resources is expanding beyond service improvement and policymaking, its impact remains underexplored. By analyzing evaluation results of team outputs that including teams with and without member hired under the design and creative human resources and the study identifies specific situations where such talent can contribute to developing new public services and highlights their value in routine administrative work.