OFFICE AUTOMATION
Online ISSN : 2432-6364
Print ISSN : 1349-2861
Organizational Efficiency, Effectiveness, then What Will Come Next? : A Way from Exclusion to Inclusion(Special lssues II)
Eiichi EBIZAWA
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JOURNAL FREE ACCESS

2002 Volume 22 Issue 4 Pages 39-45

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Abstract
Both organizational efficiency and its effectiveness have their own unique attributes as well as similarities. Organizational efficiency enjoys its activities within the limited space, time, and boundary. It is often used for seeking after goal-oriented rationality. Organizational effectiveness, on the contrary, is good at and supports rather contradictory, chaotic, and fuzzy phenomena through process-oriented approach. It enjoys borderless, indefinite activities. The both do not exclude but include or make prehensile each other. It may be safe to say that organizational effectiveness connotes organizational efficiency, because the former directs long-term existence with the support of its potentiality. It may say symbiotic activities are favorite for organizational effectiveness rather than its efficiency. A new model of organizational performance will be delivered.
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© 2002 Japan Society for Information and Management
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