Abstract
The purpose of this paper is to explore the critical reflection process for problem setting of learning coach on the action learning coach development program based on the learning journals. Action learning helps organizations use learning to deal with change. The learning coach plays an important role in an action learning program, helps managers learn from their experience using critical reflection in action learning. By analyzing the learning process based on participants' learning journals in the development program, the study identifies what this learning process looks like. To clarify learning processes of learning coach is a significant meaning for management learning field in order to understand how reflective learning works in the workplace. Conclusions show that the participant use critical reflection for reframing the problem on developing his ability as learning coach, while he struggles with his leadership style as learning coach between espoused theory and theory in use. For using critical reflection in management learning, several conditions which are safety learning environment for setting sessions, collaborative leaning place, and long learning commitment from participants, should be considered in the process of program design.
