2023 Volume 64 Issue 2 Pages 56-71
To elucidate the current status of educational support for foreign workers in elderly care, this study conducted semi-structured interviews with education manager at 12 elderly care service establishments (facilities) in the Osaka Prefecture. In the interview survey, we focused on the individual care education (including on-the-job training) provided to foreign workers in the elderly care business. We clarified the implementation and problem status in accordance with the transition of step-by-step support from the time of entry, and extracted the educational concerns for future organizations. The current situation calls for deepening cross-cultural understanding through team care, establishing human relationships that promote mutual empowerment, and creating an organizational base. Additionally, team care and educational programs that reduce the burden of consideration based on Japanese language proficiency are necessary. In this study, we clarified the issues and need for additional research to strengthen the organizational human resource education functions for human resources with diverse competencies, including foreign workers.
