Abstract
Background and Objectives : This study aimed to evaluate the level of satisfaction of patients attending Diabetic Counseling Services in A Hospital. Subjects and Methods : The subjects were 24 patients who received Diabetic Counseling Services, and consented to participating in the study. We designed our own questionnaire items based on previous studies, and analyzed the data quantitatively. Results : The highest level of satisfaction was noted for the category of "VI : medical expense", which was followed by the categories of "I : humanity (humanistic aspects of nursing care)" and "IV : physical environment" in that order. There were no marked differences in the mean values for each category. Regarding the relations between the satisfaction levels for categories I through VII and each category, significantly high correlations were found among "II : technical competency (technical aspects of nursing care)", "III : information provision", and "IV : physical environment". Conclusion : The findings revealed that professional expertise, including technical competency and information provision, and the development of an appropriate environment are instrumental in improving the level of patient satisfaction with counseling and care services provided in Diabetic Counseling Services.
