Abstract
Universities are expected to keep faculty developments. By using knowledge acquisition methods such as the statistical techniques or the information retrieval methods, we propose the efficient methods for analyzing the student's answers for questionnaires. First, a model, which shows the relationships between a student's characteristic and the degree of satisfaction or their score, is proposed. Next, a set of questionnaires is analyzed using the statistical technique or the information retrieval method, and finally the class model is verified.
