2014 Volume 2 Issue 3 Pages 256-265
Several excellent multimedia museum information services using portable terminals are proposed, but are very difficult to introduce for small-scale museums that have limited human and capital resources.
The experimentation of a simple multimedia exhibition information service using visitor-owned portable Wi-Fi terminals was carried out on a special exhibition of the National Museum of Japanese History in the summer of 2013. It is easy to imitate and will be able to extend more advanced contents.
We have two analyses to evaluate visitors’ reaction and acceptance of the service. An analysis of visitor questionnaire survey clarified that there are many users who cannot do a setup of Wi-Fi well beyond our anticipation, and that young women positively accepts the service. An analysis of web access logs revealed that the users tend to select a content not by its meaning but a location of the link to the contents on the screen.
