Abstract
Objective: To assess the effectiveness of the follow-up system in our Ningen Dock facility and examine future issues, we investigated the degree of understanding of the system and consultation rates among examinees requiring further examinations.
Methods: The subjects were 3,313 persons who visited our Ningen Dock facility for annual health check-ups from June 2009 to February 2011. To determine an effective and highly accurate auto list-up system, we analyzed response rates to a questionnaire, tracking rates of examinees requiring further examinations and consultation rates by clinical examination group.
Results: Overall response and tracking rates were 38.8 to 61.1% and 66.5 to 82.8%, respectively. The consultation rates for those requiring further examinations differed by examination group, with the highest and lowest rates observed for doctor’s physical examination (67.9%) and hepatitis virus test (42.0%), respectively.
Conclusion: We have to increase the number of repeat examinees for health check-ups and expand the out-patient department for examinees requiring further examination to increase tracking rates and improve the quality of the follow-up system of our Ningen Dock facility. In addition, the inclusion of graphics and images in reports to examinees to help explanation of abnormalities, and active involvement of doctors may also increase the number of examinees undergoing further medical examinations.
