2008 Volume 38 Issue 3 Pages 292-297
While until recently there has been little discussion in terms of the concept, theory and definition regarding organizational driving ability, driving ability of work-place and one of actual operations-place, it seems that many Japanese firms are trying to improve these three abilities. In this paper, the author first discusses some academic researches and firm's actual activities on improving organizational performance from the mid-1970s through 1980s. He then investigates not only the reasons why many companies began their programs or initiatives in order to increase three abilities mentioned above after around 2002, but the meanings of those terms. Finally he recommends learning the process of Japan's introduction of QC and the experience of implementing the Hoshin Kanri, namely management by policy deployment.