Business Management for High Quality and Human Resource Development

Abstract

During the last decade of the 20th century some Japanese industries declined their international competitiveness. Those trends still continue to be rather severer. In order to resolve the problems and regain the competiveness, each company must provide the new values to customers globally. In this note the author first devises ten factors or areas which affect human resources in developing themselves by applying a style of the cause and effect diagrams. He then describes the points of the interesting literatures as regards this theme and introduces some cases in each bone or factor. They will serve the readers as good references.