Abstract
Cataler is a company who develops, manufactures, and sells exhaust emission catalysts of automobiles, motorcycles and environmental chemical products. The company was established in 1967. Cataler provides new environmental technology for purifying air and water with catalyst and activated carbon globally. Cataler introduced TQM in 1997 and has established Quality Management System（ QMS） based on ISO/TS16949 since 2005. For the 40th anniversary of foundation in 2008, Cataler developed VISION 50 to achieve ideal state in 10 years. But Cataler had to deal with poor business performance after that due to the Lehman collapse and the Great East Japan earthquake. Cataler set “Expand business to a new market and new customers”, “Create evolving corporate organization・ personnel・ system based on the concept of own-process completion（ Ji-Kotei-Kanketsu）” as mid-long term policy in 2013 and has strengthened management structure. Furthermore, Cataler integrated Japanese quality management system JIS Q 9005 to QMS for Sustainable Success in 2014 and has managed a business for customer-orientation all group companies coming together as one under strong leadership of the president.
