Journal of The Japanese Society for Quality Control
Online ISSN : 2432-1044
Print ISSN : 0386-8230
Report of Special Interest Group
The report of activities of “Service Excellence Division” and “Production Innovation Division” 1st research meeting for knowledge sharing
Kenichi NIIKURA
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2019 Volume 49 Issue 2 Pages 156-157

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Abstract
　This report introduces the 1st research meeting for knowledge sharing of “Service Excellence Division” and “Production Innovation Division”.
　We focus on and discuss are as follows.
―Internet of Everything
―Digital disruption
―Individual customer value
―Restructuring the business strategy
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© 2019 The Japanese Society for Quality Control
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