TQM and Business Model

Abstract

　TQM in corporate management is considered to be one of the best practices. TQM is especially popular in the manufacturing industry, but it’s time to think about what it should be in the future. This paper analyzes the manufacturing industry from the viewpoint of a business model and considers the future. It will also analyze the globally successful GAFA from the viewpoint of a business model and explore its secrets. Based on these results, it proposes a business model for the spread of TQM.