Abstract
As some of the efforts of the KOBELCO Group for “quality,” this introduces an outline of recurrence prevention measures and also the KOBELCO TQM activities linked to that recurrence prevention. The KOBELCO Group operates in a variety of business areas and the situation of TQM activities varies from one business to another. However, under the Corporate Philosophy of the Group, we are working to prevent fading awareness of past issues while also aiming to be a“ strong and good company” that can provide reliable and satisfying quality to our customers and to society.In the TQM activities, we pursue the realization of a KOBELCO style, including in quality caravan teams that work closely with the workplaces, an SDCA system based on our Quality Guidelines, practice-focused training to strengthen the management skills of middle management, and KPI management to improve ROIC.
